1. Introduction
This Privacy Policy explains how information may be collected, used, and shared when you use the SweetDrama mobile application, this website, or related support services (together, the “Services”). It also describes the choices available to you. The information handled in a particular session depends on the features you use, your device settings, and the services available in your region.
2. Information We Collect
We may receive information from the following sources:
- Information you provide. This may include account details, an email address, profile information, feedback, and messages you send to support.
- Information generated through use. The Services may record interactions such as the stories and episodes you open, playback activity, searches, favorites, and feature use.
- Technical information. We and service providers may receive device, network, diagnostic, and advertising-related identifiers as described below.
We do not ask you to provide more information than is reasonably needed for the feature or request involved.
3. How We Use Information
Information may be used to:
- deliver episodes, remember playback progress, and operate app features;
- maintain accounts and respond to support requests;
- understand performance, fix errors, and improve navigation and content discovery;
- protect the Services from misuse, automated abuse, and fraudulent activity;
- show, measure, and manage advertising where advertising is available; and
- meet legal obligations and enforce applicable terms.
4. App Usage Data
App usage data may include app launches, session times, screens viewed, searches, episode selections, playback position, watch duration, taps, favorites, and interactions with recommendations or advertisements. We use this information to operate viewing features, understand how the app is used, find technical problems, and make the experience easier to navigate.
5. Device and Technical Information
When you use the Services, information may be collected about your device and connection. This can include device type and model, operating system and app version, language, time zone, screen characteristics, IP address, network type, general region inferred from an IP address, crash logs, performance data, and timestamps. Depending on your platform settings and consent choices, it may also include an advertising identifier or another app- or device-level identifier.
6. Advertising and Analytics
SweetDrama may use advertising and analytics services. Advertising partners may collect or receive device information, advertising identifiers, IP address, general location, ad impressions, clicks, and app usage events. This information may be used to select and deliver ads, limit how often an ad appears, measure campaign performance, detect invalid traffic or fraud, and improve the Services.
The availability of personalized advertising depends on the app version, your region, and your device or consent settings. Limiting ad personalization does not necessarily remove advertising; it may result in ads based on broader factors such as app context or general region.
7. Third-Party Services
We may rely on third parties for functions such as app distribution, hosting, content delivery, crash reporting, analytics, advertising, customer support, and payment processing if purchases are offered. Those providers may process information under their own privacy notices and terms. SweetDrama does not control the privacy practices of third-party websites, stores, or services that you choose to access.
8. Data Sharing
Information may be shared in the following circumstances:
- with vendors and service providers working on our behalf for the purposes described in this policy;
- with advertising and analytics partners where those services are used;
- when you ask us to share information or use a connected third-party feature;
- when reasonably necessary to comply with law, legal process, or a valid government request, or to protect users, the public, or the Services; and
- as part of a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate handling of the information involved.
We may also use or share aggregated or de-identified information that is not reasonably linked to an individual.
9. Data Retention
We retain information for as long as reasonably needed to provide the Services, maintain records, resolve disputes, prevent fraud or abuse, and meet legal obligations. Retention periods vary according to the type of information, why it was collected, account status, and applicable requirements. Information may remain for a limited period in backups or logs after it is removed from active systems.
10. Security
We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, alteration, or disclosure. No internet transmission, mobile application, or storage system is completely secure, so we cannot guarantee that information will always remain secure.
11. International Users
SweetDrama is intended for users in multiple countries. Information may be processed in countries other than the one where you live, including where service providers operate. Privacy laws in those locations may differ from local laws. Where required, we take steps designed to support lawful international transfers.
12. Your Choices
Depending on your location and how you use SweetDrama, you may be able to:
- change notification, permission, tracking, or advertising preferences in the app or device settings;
- reset or limit use of your device advertising identifier;
- update certain account information in the app; and
- request access, correction, or deletion of certain personal information by contacting us.
Some requests may require identity verification. Available rights and any exceptions depend on applicable law. Disabling a permission may affect the feature that relies on it.
13. Changes to This Policy
We may revise this Privacy Policy as the Services, partners, or legal requirements change. The “Last updated” date shows when this version became effective. If a change materially affects how information is handled, we may provide additional notice through the app or website where appropriate.
14. Contact Us
For privacy questions or requests, email us at blasterkeida@gmail.com. Please describe your request clearly and avoid sending sensitive information that is not needed for us to respond.